+254 20 2020303 info@eaglepoint.co.ke International House, 7th Floor, Mama Ngina Street, Nairobi
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Terms & Conditions

Last updated: April 2026

1. Booking & Payment

All bookings submitted through our website are considered enquiries until confirmed in writing by Eagle Point Tours & Travel. A deposit of 30% is required to secure your booking, with the balance due 30 days before departure.

2. Cancellation Policy

Cancellations made 48+ hours before departure qualify for a full refund minus processing fees. Cancellations within 48 hours of departure are non-refundable. Group bookings have separate terms.

3. Travel Insurance

Travel insurance is strongly recommended but not included in our packages. Eagle Point Tours & Travel is not liable for losses due to illness, injury, or other unforeseen circumstances.

4. Pricing

All prices are in KES (Kenyan Shillings) per person unless stated otherwise. Prices include VAT where applicable. We reserve the right to adjust prices due to significant changes in fuel costs, exchange rates, or park fees.

5. Contact

Questions? Contact us at info@eaglepoint.co.ke or call +254 20 2020303

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